Technical Support

I can help you with almost any computer problem you could possibly encounter!

I can help with a hardware failure, inserting a table into your presentation, connecting an office-full of PCs together, recovering data from a corrupt disc, breathing life back into a poorly PC etc etc etc – I can help with practically everything!

I offer technical support by telephone on 020 3411 4445, (or
+44 (0) 20 3411 4445 from abroad), by email, Skype, or in person in your own offices.

Most of the people I help are clients that I’ve written a website for, or friends of clients because once someone’s found me – they latch on to me and tell all of their friends and colleagues!

If you’ve never used me before, give me a try next time – bookmark this page now, and it might just help save your sanity next time the stress detector in your PC triggers a software failure near a deadline.

Charges

Support charges are simple and straight-forward.
Email & telephone support – including remote desktop support
Just £25 for the first half an hour, and then £40 per hour after that. You’ll receive an invoice which you should pay within 14 days.

On-site support – more details
I charge time for travelling one way and the cost of travel (train tickets etc) – capped at £40 for west and central London, otherwise the time it takes to get there.
Regardless of distance travelled, I charge £40 per hour for the time that I spend with you providing the support.

Useful links