Google Apps on a BlackBerry

You can access Google Apps from a BlackBerry® through IMAP:

  • Note that with IMAP, incoming email can take up to 15 minutes to be delivered to the BlackBerry, Gmail labels don’t appear on the BlackBerry®, and conversation threads appear as individual messages.
  1. Make sure you’ve enabled IMAP in your Gmail account.
  2. On your BlackBerry®, navigate to your home screen.
  3. Select the icon that lets you set up email (this can be called SetupSetup WizardEmail SetupBlackBerry® Set-upE-mail settings, orPersonal Email Set-up).
  4. Follow the setup instructions provided on your device to create a new email account.
  5. Be sure to enter the following:
    • Mail Server: imap.gmail.com
    • Username: [your full Gmail address (username@yourdomain.com]
    • Password: [your Google Apps password]
    • IMAP Port: 993
  6. Allow the system to add your account, but do not enter your Google Apps password into the utility boxes (this causes the system to default to POP3 instead of IMAP).
  7. Select Next.
  8. Select Next again (bypassing the Additional Information Required section).
  9. Select your account type, and then select Next. You may encounter a “We were unable to configure…” error. If so, select I will provide the settingsto continue.
  10. Select the option that mentions IMAP/POP.
  11. Select I will provide the settings…, and then select Next.
  12. Select Set up existing email account…
  13. Enter your Gmail account information here, with imap.gmail.com as your mail server.
  14. Select Next.
  15. Select Save.

When setup is successful, you receive a confirmation message, and a new mailbox icon (labeled with your Gmail address) appears on your BlackBerry®’s home screen.