Paying your invoice
Invoices
I will always send you an invoice for the work that I do for you. Normally you'll receive an e-invoice or statement by email on the day it is produced, followed by a hard copy in the post a couple of days later.
The electronic copy of your invoice will be in Adobe Acrobat PDF format. Your computer will almost certainly be able to open the file if you double click on the attachment, but if you don't have Adobe Acrobat reader, you can download it free of charge by visiting Adobe's website.
I shall post a hard copy of your invoice or statement to the address shown on the electronic copy. If your address doesn't show accurately, please let me know so that I can correct it.
With the hard copy of your invoice, I will enclose a couple of my business cards. Please keep one for yourself and pass on the other to a friend, colleague or associate who you think that I may be able to help.
Payment
Payment by Bank Transfer (to HSBC Business Account 31356852, sort-code 40-39-13) is preferred. You can alternatively send a cheque payable to "Digital Red". The address is shown on the left of this page and also at the top of your invoice/statement. Please don't send cash.
If you prefer to pay your invoice online using your credit or debit card, you can now do so via Google's secure 'Checkout' system. All Visa, Mastercard, Switch, Maestro and Solo cards are accepted. To pay now, simply enter your invoice number and balance due on the secure payment page and follow the onscreen instructions.
Payment can also be accepted by 'electronic money' via Nochex or Paypal if necessary - please ask for details of the additional charges imposed by those services. For International payments, please send funds in UK Pounds Sterling to the value of your invoice.
Terms
Digital Red is a small business and its survival depends on your prompt payment. Please be sure to send your payment so that it arrives on or before your due date. No-one likes late payment charges or interest, so let's avoid them with timely payments. Payment terms are usually 14 days unless we specifically agree otherwise.
Queries
If you have a query or problem about anything on an invoice or statement, please call me on 020 3411 4445 or send an email promptly. Please don't leave any problems until the payment due date.
Non-payment details.
