Printed from Digital Red's website

Contact Details


020 3411 4445
+44 20 3411 4445 (Intl)



Postal Address

32 Ashburton Road
Ruislip Manor
Middlesex HA4 6AB
United Kingdom

About Digital Red

Digital Red provides small businesses, home workers and individuals with professional advice, technical support and reliable web site design & development.

Digital Red is based north west of London in Ruislip.

Telephone Support

020 3411 4445

+44 20 3411 4445

 Hours of business

Open 9am - 5.30pm UK time, mobile number available for out of hours tech support.

Remote Desktop Support

For remote desktop support, click here to begin.

Domain name lookup

WHOIS domain name lookup - see who owns a domain name

Setting up your email account
with Microsoft Office Outlook 2003

Setting up your email account with Microsoft Office Outlook 2003 is easy. Before you start, just make sure that you know each of these pieces of information - you'll need them before you can complete these steps:

Step 4 - You need to know your name. This needs to be typed with proper Capital Letters - eg Daniel O'Neill is good, but daniel o'neill is not. Whatever you type here will show on a person's PC when you send them an email.

You will need to know your email address, domain name and password. (The "Username" is the username that your PC gives to the server - unless we have arranged something special, this will be your email address.) The domain name is the bit after the @ sign in your email address - so if your address was, you'd enter

You can call Daniel on 020 3411 4445 if you get stuck while following these instructions.

Step 1

Step 2

Step 3

Step 4

Step 5

Note: A bug in Outlook means that quite often, if you choose to leave a copy of your mail on the server (as per the highlighted grey box in Step 5), you'll get multiple copies of each message that is waiting for you on the server.

The best way that I have found around this problem is to first leave that part out, download your email (so that everything is deleted), and then go back and add in the 'Leave a Copy' option straight after. If Outlook starts with an empty mailbox it seems to be happy - the problem with multiple copies only ever occurs when there is mail there when Outlook first checks.


This page was printed from the website on 31 January 2015.
Call Daniel on 020 3411 4445 or email for more information.
Digital Red, 32 Ashburton Road, Ruislip Manor, Middlesex, HA4 6AB, United Kingdom